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StudentVIP powered by Navacord
Four students laughing together outside a campus building

Student-Focused. Family-Founded. Nationally Trusted.

Temporary image of students on campus; final Our Story photo to follow

Our Story

For over 40 years, Student VIP has pioneered student health insurance in Canada. We're not just a benefits provider—we're a family-led team dedicated to supporting student wellness at every step.

Founded by Alex Campbell in 1984, Student VIP was established as Canada's first student health insurance provider. Today, under the leadership of Jacob Campbell, we remain family-led and values-driven—serving over 275,000 students across 50+ institutions annually.

Our Values

Trust & Transparency
We build relationships based on honesty and clear communication
Approachable & Supportive
Accessible care without barriers
Inclusivity
Welcoming every student regardless of background
Student-Focused
Every decision starts with the student experience
Continuous Improvement
Always evolving to serve students better

Student VIP Head Office

6-22425 Jefferies Road Komoka, ON

Our Presence

Navacord and StudentVIP

We're proudly part of the Navacord family, giving us enterprise-grade infrastructure while maintaining our local, hands-on approach.

  • SOC2 Certified for data security
  • LLQP Licensed advisory team
  • 2023 PIEoneer Award for Student Support

Leadership

  • Samantha Morneau,Director of International & Business Development
  • Chelsey Horricks,Director, Student VIP
  • Sarah Snowdowne-Johnson,Creative Manager

Account Managers

Our Account Managers are more than administrators—they're strategic partners who work shoulder-to-shoulder with your team. With a 100% retention rate and 5+ years average tenure, our account team provides continuity and deep institutional knowledge.

What Your Account Manager Provides:

  • Day-to-day relationship management
  • Quarterly stewardship reviews
  • Enrollment and opt-out coordination
  • Campus event support and orientation assistance
  • Escalation support with direct access to senior leadership
Contact Us

Jackson Heffernan

Account Manager

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    When you reach out to Student VIP, you reach real people who care. Our team of 32+ professionals is dedicated exclusively to student health and wellness.

    Member Experience Team:
    Frontline professionals providing direct student support
    Claims Analysts:
    Specialists ensuring fast, accurate claims processing
    Marketing & Communications:
    In-house creative team developing all member-facing materials

    How It Works

    1. Implementation

      We work with your institution to design a tailored student wellness program.

    2. Enrolment

      Students are enrolled seamlessly through your existing registration process.

    3. Launch

      When you start at Student VIP, your team will receive all the tools and resources to serve student health and wellness.